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Incident Management 101: From Detection to Communication

Incidents Happen. How Do You Respond?

April 16, 2025
9 AM PDT | 12 PM EDT | 18:00 CEST

In this live session, Dan Giordano (VP of Marketing) and Rikard Nilsson (Senior Product Manager) will reveal practical strategies to streamline your incident management process from detection through resolution.

Learn how proactive monitoring reduces mean time to detect (MTTD), how to communicate clearly with status pages (and automate those updates when stress is high), and how to run effective post-incident reviews that strengthen your reliability practices.

We'll also do a demo of how to run your monitors, automatically show them on your status page, and what to do to quickly fix the issues.

Who you'll hear from:

Rikard Nilsson

Rikard Nilsson

Senior Product Manager

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Daniel Giordano

Daniel Giordano

VP of Marketing

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